Regular Collections

How do I download my purchase?

For any order except customized portaits, once you click on the "order now" button, you will receive a confirmation email and within 24 hours, you will receive a link to download your purchase.

Where do I print my prints?

We recommend using Printify or Vista print for your printing needs. You can print your purchase on cups, pillows, etc.

Are these refundable?

Our custom designs or any other product in our store are not refundable.

Can I resale these prints?

You are not allowed to resale any of the products you purchase through this website, even if you credit our company.

Custom Prints

How do I download my purchase?

Once you get a confirmation of your order, we will require the payment in full in order to proceed with the process. You are entitle to 1 change per piece and once everything gets approved, we will send you a link to download your illustration.

How long does it take to get my order ready?

Once your order is placed, you will receive a confirmation of reception within 24 hours and we will provide you with a first draft in the next 2 business days, if there are no changes, we will send you a link with your illustration right away; however, if you have changes, we will need to add 2 more business days before sending you the final piece via email.

Where can I print my prints?

You can print your illustration on any type of item such as pillows, cups, paper, etc. We recoming doing so through Printify or Vista Print.

Are these refundable?

No, unfortunately due to the nature of these designs, we do not offer refunds.

Can I resale this print?

No, you are not allowed to resale any of the products sold through this website.

On Sale Items

Are these refundable?

No, unfortunately we do not offer refunds.

Can I resale?

No, you are not allowed to resale any of our products.

Other Questions

Do you sell around the world?

Yes, our products can be sold to anyone around the world. We accept payments through PayPal; which allows us to provide our services around thr world.

Can I resale if I credit the file?

No, you are not allowed to resale any of our products even if you credit us. However, if you would like to discuss a partnership, please shoot us a message: info@cosmicportraits.com

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